Privacy Policy

Premium Sport Profiles Corp. operates PremiumSportProfiles from Calgary, Alberta, Canada.

In this Privacy Policy, “PremiumSportProfiles,” “we,” “us,” and “our” refer to Premium Sport Profiles Corp. This Privacy Policy applies to our website and mobile applications, including the PremiumSportProfiles Android app, athlete recruiting profile platform, public profile pages, contact forms, tracking forms, messaging tools, checkout flows, media tools, security tools, bot protection tools, and related services.

We may update this Privacy Policy as the platform and our practices change.

Premium Sport Profiles Corp. is based in Alberta, Canada. We aim to handle personal information in a reasonable and responsible way consistent with applicable privacy laws.

Because users may come from Alberta, other parts of Canada, the United States, or other countries, personal information may be subject to different privacy laws depending on the user, the type of information, and how the service is used.

This Privacy Policy applies to people who interact with PremiumSportProfiles, including athletes, parents, guardians, profile managers, representatives, coaches, clubs, teams, schools, recruiting contacts, purchasers, website visitors, and people who submit contact, tracking, support, or inquiry forms.

We collect information people provide to us, information generated through use of the platform, and information processed through service providers.

Account and identity information

We may collect names, email addresses, phone numbers, login information, account preferences, profile management relationships, and similar information needed to create, manage, secure, and support accounts.

Athlete profile information

PremiumSportProfiles is built around athlete recruiting profiles. Depending on what users choose to provide, athlete profile information may include athlete name, sport, position, graduation year, school or academic context, location or region, height, weight, athletic details, academic details, achievements, playing history, biography, introduction, references, links, profile images, hero images, highlight videos, full games, clips, media thumbnails, recruiting readiness information, school search information, and recruiting workflow information.

Parent, guardian, representative, club, or manager information

We may collect information about adults or organizations that manage, support, or help publish an athlete profile, including names, contact details, relationship to the athlete, account role, and profile permissions.

Recruiting, messaging, and contact information

PremiumSportProfiles may help users organize recruiting outreach. We may collect information related to recruiting contacts, schools, coaches, email messages, message drafts, message history, delivery events, replies, open signals, click signals, and related communication activity.

Public contact and tracking form information

If someone contacts an athlete, requests tracking updates, submits a support request, or uses another form on the platform, we may collect the information submitted in that form, such as name, email address, message content, athlete or profile referenced, and related timestamps.

Payment and order information

If a purchase is made, we may collect order details, product purchased, payment status, transaction identifiers, customer information, billing-related records, and fulfillment information. Card payment processing is handled by payment service providers such as Stripe. We do not intend to store full payment card numbers on our own servers.

Purchases made in our Android app are processed through Google Play billing. We receive and store product and order identifiers, purchase tokens, purchase and subscription status, and related transaction information to verify purchases, provide membership access, restore purchases, prevent fraud, and handle support. We send account and sport-profile identifiers to Google Play to associate a purchase with the correct PSP account and profile. Google handles payment-method details for those purchases; PSP does not receive full payment-card numbers from Google Play.

Mobile uploads and device storage

When you choose a photo, video, or other supported file in the app, we process the selected file and related information, such as its filename, type, and size, to upload, edit, store, and display it for the feature you use. Selecting media does not upload your entire photo library. Where a feature requests photo library access, you can manage that permission in your device settings; declining access may prevent that upload feature from working.

The mobile app stores authentication session tokens and your selected workspace on your device using the operating system's secure storage. This keeps you signed in and restores your workspace. Files selected for upload or opened for viewing may also be temporarily cached on the device. Removing the app does not delete your PSP account or information stored on our servers; use the account deletion process described below.

Usage, device, security, and analytics information

We may collect usage and technical information such as IP address, browser type, device type, operating system, pages viewed, referring pages, timestamps, session activity, error logs, security events, profile view activity, message open activity, link click activity, and other engagement signals.

Android app versions with crash reporting enabled send technical error reports to Sentry to help us diagnose and fix failures. Reports include error types, code stack traces, app version, device model, operating system version, and error timestamps. Our crash-reporting configuration excludes account and athlete identifiers, message content, request bodies, credentials, screen recordings, and screenshots. Reports may be queued on the device and sent when connectivity returns or the app next opens.

We may also process technical signals through security and bot protection providers, including Cloudflare Turnstile. These signals may include device, browser, network, interaction, IP address, challenge, and verification information used to help distinguish legitimate users from spam, abuse, bots, or automated activity.

Athlete profiles may be public, shareable by link, and viewable by coaches, schools, clubs, recruiters, families, and other visitors depending on profile settings and sharing choices.

Users should not upload, publish, or share information they do not want visible to others. Public or shared profile content may be copied, screenshotted, shared, indexed, forwarded, or viewed outside the direct control of PremiumSportProfiles.

Users are responsible for making sure they have the authority and consent needed to publish athlete profile information, especially where the athlete is a minor.

Public athlete profiles are meant to be viewed and shared by coaches and other visitors. We host, display, index, and deliver public profile content to provide that service. Public status alone does not give us permission to feature an identifiable athlete in PremiumSportProfiles advertising.

We ask for separate permission before using identifiable athlete names, images, clips, profile screenshots, or other profile materials in our own ads, social posts, case studies, product examples, or sales materials. Permission for a minor must come from an appropriately authorized person.

We do not claim ownership of user content. User-directed profile sharing and search visibility are separate from our promotional use of an athlete's identity.

Public content may still be viewed, copied, linked, or shared by others outside our control. For questions about a profile or a specific promotional use, contact us through our Contact page.

PremiumSportProfiles is not intended for direct use by children under 13. Athlete profiles for minors must be created, managed, or authorized by a parent, guardian, or other authorized adult.

A parent-managed athlete profile is separate from a child's own user account. Providing a profile for a child does not authorize that child to use the service directly if they are under 13. The responsible adult must have authority to provide the information and decide what is published or shared. Published information can include the athlete's name, images, videos, sport, graduation year, region, and other profile details they choose to display; public profiles may appear in search engines.

A parent or guardian can request access to, correction of, or removal of their child's information, including removal from public display, through our Contact page. We may verify their authority before acting. Permission to feature an identifiable minor in PSP advertising is separate from permission to create or share a profile.

If we learn that we collected personal information directly from a child under 13 without appropriate consent, we will take steps to remove it and address the related account or profile as required. Disabling access alone does not replace deletion of information that must be removed.

We use personal information to:

• create and manage accounts;
• create, edit, host, and display athlete recruiting profiles;
• allow athletes, parents, guardians, representatives, clubs, teams, and profile managers to manage profile content;
• share athlete profiles with coaches and recruiting contacts;
• promote the platform and, with separate permission, feature identifiable athlete content in marketing;
• upload, store, process, and deliver photos, videos, full games, highlights, clips, and thumbnails;
• support recruiting readiness, school search, and recruiting workflow features;
• send and track recruiting messages or related communication activity;
• process purchases and maintain order records;
• provide support and respond to inquiries;
• operate, maintain, secure, and improve the platform;
• detect fraud, abuse, spam, bots, security risks, or unauthorized activity;
• verify legitimate form submissions and reduce automated spam through security tools such as Cloudflare Turnstile;
• comply with legal, tax, accounting, reporting, or regulatory requirements;
• enforce our Terms of Service and other platform rules.

PremiumSportProfiles may track profile views, message opens, link clicks, profile activity, and similar engagement signals to help users understand recruiting interest and communication engagement.

These signals may not be perfectly accurate. For example, email systems, privacy tools, browser settings, security scanners, image blocking, or forwarding may affect whether an open, click, or view is recorded accurately.

We may send transactional or service-related communications, such as account notices, login or verification messages, purchase confirmations, support responses, profile-related notices, security alerts, and important service updates.

We may also send or support email, newsletter, social media, or promotional communications related to PremiumSportProfiles, platform activity, product updates, recruiting-related content, or similar marketing activity where permitted by law. We feature identifiable athlete profile examples only with separate permission.

If we send commercial electronic messages, we aim to comply with applicable consent, sender identification, and unsubscribe requirements where required.

We may use cookies, pixels, log files, tracking links, web beacons, analytics tools, and similar technologies to operate the website, keep users signed in, measure platform activity, understand profile engagement, improve the service, prevent abuse, support recruiting communication features, and measure the performance of promotional activity.

We may also use security and bot protection technologies, including Cloudflare Turnstile, to help verify that form submissions and interactions are legitimate. Cloudflare may use cookies, local storage, browser signals, IP address information, device information, or similar technologies as part of its security checks.

Users may be able to control certain cookies through browser settings. Disabling cookies or blocking security checks may affect parts of the service, including login, checkout, contact forms, support forms, tracking forms, or other protected submission flows.

We use third-party service providers to operate, host, secure, process, store, deliver, promote, and improve the platform. These providers may include:

• Supabase for database, authentication, storage, and backend services.
• Vercel for hosting and deployment.
• Sentry for mobile crash reporting and error diagnosis.
• Stripe for payment processing.
• Google / Google Play for Android purchase processing, purchase verification, subscription status updates, and purchase restoration.
• Bunny.net for video delivery, CDN, and media delivery.
• Backblaze for storage, including full-game and media storage.
• Cloudflare, including Cloudflare Turnstile, for bot protection, spam prevention, abuse prevention, and security checks on forms and other protected interactions.
• Postmark / ActiveCampaign for transactional email, promotional email, and related email services.
• Twilio for SMS, phone, messaging, or verification services where used.
• Social media platforms, website platforms, analytics tools, and marketing tools used for platform activity and separately authorized athlete features where permitted.

We may add, remove, or change service providers as the platform evolves.

Personal information may be processed, stored, or accessed in Canada, the United States, Europe, or other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws where a user lives. Personal information may also be subject to lawful access requests by courts, law enforcement, regulators, or public authorities in those jurisdictions.

We may share personal information:

• with service providers that help us operate, secure, and protect the platform;
• with security and bot protection providers, including Cloudflare Turnstile, to help prevent spam, abuse, fraud, unauthorized access, and automated activity;
• with authorized account users, profile managers, parents, guardians, representatives, clubs, teams, or administrators depending on profile permissions and account roles;
• when a user chooses to publish, share, or send an athlete profile;
• when a user makes athlete profile content public or shareable;
• when a separately authorized athlete feature appears in our website, email, social media, or other marketing channels;
• when a user sends a message or contact form through the platform;
• to process purchases, orders, support requests, and service fulfillment;
• to protect the security, rights, property, or safety of PremiumSportProfiles, users, athletes, coaches, or others;
• to prevent fraud, abuse, spam, unauthorized access, or illegal activity;
• to comply with laws, legal processes, court orders, regulatory requests, or law enforcement requests;
• in connection with a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, or transfer of the business.

We do not sell athlete profile information as a data broker.

We retain personal information for as long as reasonably needed to provide the service, maintain accounts and profiles, complete orders, support users, secure the platform, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

Retention depends on the type of record and why it is needed. Billing and transaction records may be retained for applicable tax and accounting obligations; relevant security records for fraud prevention; and records needed for an unresolved dispute or legal obligation until that purpose ends. Retention of those records does not require keeping an athlete profile publicly available or continuing to use it for marketing.

Backup copies may remain after information is removed from active systems until the applicable backup retention cycle expires. The period can differ by storage provider and backup configuration. When handling a deletion request, we will explain any applicable retention exceptions and the expected removal timeframe, including backup limitations. We do not promise an immediate erase of every backup copy.

Users may request access to, correction of, or deletion of personal information. Any information retained after a deletion request is limited to legitimate purposes such as legal obligations, security, fraud prevention, and dispute resolution, as explained in the data retention section.

We may need to verify the identity and authority of the person making the request before responding. For athlete profiles involving minors, we may also need to verify that the requester is a parent, guardian, athlete, authorized manager, or otherwise legally authorized to make the request.

Deleting your account

Account deletion is request-based and may require identity, account, profile-ownership, or manager-authority verification. Once verified, we will delete your account and the personal data associated with it, except for records retained for the limited reasons explained above. Simply disabling or suspending your account is not completion of a deletion request. Any information retained in anonymized form must no longer identify you.

Deletion includes associated profile information, uploaded media, and other personal information under our control, subject to those limited retention exceptions. Where a profile also has other owners or managers, we will clarify authority and the affected information rather than treating access removal as deletion of the profile. We will request deletion from service providers that process the affected data on our behalf. Copies independently saved or shared by other people may be outside our control.

We will handle verified requests without undue delay and within applicable legal deadlines. Support will explain any information needed, the expected completion timeframe, and any retained records or delays. Deleting an account does not automatically issue a refund. If you have a Google Play subscription, review its cancellation status in Google Play; submitting a deletion request is not confirmation that a subscription has been canceled.

To learn how to request account deletion from the app or the web, visit our Account deletion page.

Users may also contact us if they have a concern about a specific public profile, featured profile, social media post, marketing use, or promotional use involving an athlete profile.

To make a privacy request, please use our Contact page.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We may use security tools, logging, access controls, abuse detection, and bot protection services such as Cloudflare Turnstile to help protect accounts, forms, checkout flows, support requests, and platform infrastructure.

No online service, transmission, database, or storage system can be guaranteed to be completely secure. Users are responsible for keeping login credentials secure and for limiting access to accounts and profiles to trusted people.

Users are responsible for:

• providing accurate information;
• only uploading content they have the right to upload;
• only publishing athlete information they have authority to publish;
• managing profile visibility and sharing choices;
• understanding that public/shareable profile content may be viewed, copied, linked, or distributed by others outside a private account area;
• ensuring information about minors is provided with appropriate parent, guardian, or authorized adult involvement;
• avoiding the upload of unnecessary sensitive information.

The platform may include links to public profiles, school websites, coach pages, recruiting pages, video services, payment services, support services, social media platforms, or other third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites, platforms, or services.

We may update this Privacy Policy from time to time as the platform, law, vendors, or business practices change.

The “Last updated” date at the top of this page shows when the policy was last revised. Continued use of PremiumSportProfiles after an updated Privacy Policy is posted means the user accepts the updated policy, where permitted by law.

If you have questions, requests, or concerns about this Privacy Policy or personal information handled by PremiumSportProfiles, please contact us through our Contact page.

Our public contact forms may use Cloudflare Turnstile or similar security checks to reduce spam and protect the platform from automated abuse.

Premium Sport Profiles Corp.
Calgary, Alberta, Canada